Service

Services support covers deployments, integrations, managed services, and specialized solution implementation.

Scope

• Enterprise deployment

• Custom integration

• Managed service support

• Implementation and configuration

Workflow

1. Customer submits a service request.

2. Project manager reviews and assigns resources.

3. Timeline and deliverables are communicated.

4. Implementation and integration begin.

5. Post-service validation is completed.

6. Ticket is closed.

You can reach us with any of the following channels

• RISE Support Portal - (https://main.risecorp.com/support/)

• Email -- (customerservice@risecorp.com)

• Contact Popup (Blue contact Icon at the bottom right corner of the website)

Click on the round blue chat icon and a contact panel will appear with multiple ways to reach us, including:

• Phone

• WhatsApp

• Book a Meeting

• Submit a Support Form

• Email

This provides a quick way to connect with the RISE Support team.