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Inquires

Partner​

Inquiries handles general questions from potential or existing partners regarding collaborations, integrations, or business opportunities with RISE. This process ensures that all inquiries are reviewed and routed to the correct internal teams for appropriate follow-up.

Purpose​

  • Provide information on partnership opportunities

  • Ensure inquiries reach the correct department

  • Maintain timely follow-up and communication

Workflow​

  1. Partner submits an inquiry form through the portal or website.

  2. Business development team reviews the request.

  3. Inquiry is routed to the relevant program owner (OEM, reseller,technology, or services).

  4. Response is provided or a meeting is scheduled.

You can submit a support request through any of the following channels

Click on the round blue chat icon and a contact panel will appear with multiple ways to reach us, including:

  • Phone

  • WhatsApp

  • Book a Meeting

  • Submit a Support Form

  • Email

Partner contact

Partner contact

  • AI Chat -- Live Support (Robot Icon → "Chat with AI")

Click the robot icon labelled "Chat with AI" on the RISE Website.

Partner contact

Partner contact

From the Live Support window, choose the type of help you need:

  • Customer Support

  • Technical Support

  • Product Support

  • Partner Support

Selecting Partner Support will route you directly to the correct support workflow.

Include all required information to avoid delays.

This provides a quick way to connect with the RISE Support team.