Services

Services Support manages collaborations with service partners who co-deliver implementations, integrations, consulting, or deployment engagements alongside RISE.

Purpose

• Establish shared delivery expectations

• Enable collaborative project execution

• Maintain quality and compliance in co-managed services

Workflow

1. Partner defines service scope (consulting, integration, or deployment).

2. RISE reviews compliance, capability, and technical feasibility.

3. A collaboration roadmap and project plan are established.

4. Joint execution and ongoing support cycles begin.

You can submit a support request through any of the following channels

• RISE Support Portal - (https://main.risecorp.com/support/)

• Email -- (support@risecorp.com) ; (customerservice@risecorp.com)

• Contact Popup (Blue contact Icon at the bottom right corner of the website)

Click on the round blue chat icon and a contact panel will appear with multiple ways to reach us, including:

• Phone

• WhatsApp

• Book a Meeting

• Submit a Support Form

• Email

• AI Chat -- Live Support (Robot Icon → "Chat with AI")

Click the robot icon labelled "Chat with AI" on the RISE website.

From the Live Support window, choose the type of help you need:

• Customer Support

• Technical Support

• Product Support

• Partner Support

Selecting Partner Support will route you directly to the correct support workflow.

Include all required information to avoid delays.

This provides a quick way to connect with the RISE Support team.