Technology

Technology Support assists companies integrating complementary technologies with RISE to create combined or enhanced solutions.

Purpose

• Validate technical compatibility

• Provide integration planning and sandbox access

• Conduct joint testing and solution validation

Workflow

1. Technology partner proposes an integration opportunity.

2. RISE architecture team evaluates the technical fit.

3. Integration plan, APIs, and sandbox access are shared.

4. Co-validation testing is completed before production deployment.

You can submit a support request through any of the following channels

• RISE Support Portal - (https://main.risecorp.com/support/)

• Email -- (support@risecorp.com)_ ; (customerservice@risecorp.com)

• Contact Popup (Blue contact Icon at the bottom right corner of the website)

Click on the round blue chat icon and a contact panel will appear with multiple ways to reach us, including:

• Phone

• WhatsApp

• Book a Meeting

• Submit a Support Form

• Email

• AI Chat -- Live Support (Robot Icon → "Chat with AI")

Click the robot icon labelled "Chat with AI" on the RISE Website.

From the Live Support window, choose the type of help you need:

• Customer Support

• Technical Support

• Product Support

• Partner Support

Selecting Partner Support will route you directly to the correct support workflow.

Include all required information to avoid delays.

This provides a quick way to connect with the RISE Support team.